Processing Time: Orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after payment is confirmed.
Order Confirmation: You will receive an email confirmation with your order details and tracking information once your order has been shipped.
Shipping Rates and Methods:
Domestic Shipping: We offer standard shipping rates for deliveries within [Country]. Shipping costs are calculated based on the weight and size of your order, as well as your delivery location.
International Shipping: We also ship internationally. International shipping rates are calculated at checkout based on the destination country and package weight. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
Shipping Methods: We use reliable carriers for shipping, including [Carrier Names, e.g., FedEx, UPS, DHL]. The shipping method and carrier will be selected based on your location and the shipping option you choose at checkout.
Estimated Delivery Times:
Domestic Orders: Estimated delivery time is 2 to 7 business days from the date of shipment.
International Orders: Estimated delivery time is 10 to 30 business days from the date of shipment. Please be aware that international deliveries may experience delays due to customs processing.
2. Shipping Restrictions
Delivery Areas:
P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
Restricted Areas: Some remote or restricted areas may not be eligible for delivery. If we are unable to ship to your location, we will notify you and provide a refund or alternative solution.
3. Tracking Your Order
Tracking Information: Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status through our website by logging into your account.
4. Shipping Issues
Order Not Received: If you have not received your order within the estimated delivery time, please contact our Customer Service team at dhartiputtarorganics@gmail.com or 08708777648. We will assist you in locating your shipment.
Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 48 hours of receipt. Provide photos of the damage or incorrect items, and we will arrange for a replacement or refund.
5. Contact Us
For any questions or concerns regarding shipping, please contact us:
Dhartiputtar Organics Private Limited reserves the right to modify this shipping policy at any time. Any changes will be posted on our website and will apply to all orders placed after the effective date of the updated policy.
Thank you for your purchase! We appreciate your business and are committed to providing you with excellent service and timely delivery.
